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ServusConnect Support Menu HomeHome Have a Question? Search Getting Started 3 Helpful Reference Links Explore the PM Dashboard Using Single Sign-On to Log in to ServusConnect Users 20 What is a PM/SP/PM+ User Role Overview ServusConnect PM/PM+ Training ServusConnect Technician App Training How do I update my user profile? Resetting Your Password ServusMobile or ServusTechnician Apps Transferring a User Adding ServusConnect Web To Your Android Device Adding ServusConnect Web To Your iOS Device Do I have to provide a photo in my profile? Guidelines for Adding SP Users Managing Service Professional Users Notification preferences PM/PM+ User Role Recommended Settings Reviewing Completed Service Requests SP Dashboard on Mobile Web SP User Role Recommended Settings Using Single Sign-On to Log in to ServusConnect User Actions in Property Team Table Show all articles ( 17 ) Collapse Articles Servus Requests 22 How do I create a Servus Request? Custom Messaging within a Servus Request Flag and Tag Searching HowWhen to Archive A Servus Request How are my Servus Request tickets organized? How do I best utilize the Servus Request archive feature? How to take a Unit-based approach to managing Servus Requests Resident Text Messaging Opt-In Support Resident Text Messaging Opt-In/Opt-Out Servus Recommendation Details Servus Request "On Hold" Feature Servus Request Resident Completion Notes Servus Request States and Groupings Unit/Resident Selection Feature What does the Export button do on the Servus Request detail page? What is Servus Chat and how should I use it? What is the purpose of the Target Date on the Servus Request? What is the Servus Request reroute feature? What steps does a Servus Request ticket go through? Who can open up a Servus Request? Why would a Property Manager draft” a Servus Request? MRI Work Order Connection Updates Show all articles ( 19 ) Collapse Articles Manage PropertiesUnits 5 Property Resident Report Unit Flagging Feature Unit Notes Feature Corporate Policy Auto Reply Do I have to provide a photo of my property in my profile? Show all articles ( 2 ) Collapse Articles Insights/Reporting 3 Setting up Connection to ServusInsights ServusConnect Reporting ServusInsights Dashboard Mobile Phone Instructions Projects / Make-Ready 5 The Importance of Projects How do I use the Start Date and Target Completion Date? How do I Start a Project earlier than the Start Date? How do I add Servus Requests to an existing Project? How do I Complete a Project? Show all articles ( 2 ) Collapse Articles InvoicingPurchase Orders 5 Adding PO#'s to Service Requests in MRI How are Purchase Order Numbers used? How to Attach an Invoice to a Service Request PM How-To: Vendor Invoice Approvals When can Invoices be added into a Servus Request? Show all articles ( 2 ) Collapse Articles Servus Messages 3 Create and Send a Servus Message Resident Text Messaging Opt-In Support Resident Text Messaging Opt-In/Opt-Out © 2024 ServusConnect Support Powered by WordPress To the top ↑ Up...